Feedback & Enquiry


Please select the area that best matches the nature of your query or feedback.


Website feedback


Frequent Flyer Program




Customer Service


Ticketing & Refunds.


Booking enquiries & special assistance.


Baggage service





We recommend browsing the Air Uganda FAQs for answers to common questions. If you are unable to find the answers you need, we will be happy to respond to any queries promptly, either online or by telephone.


Contact Information


Reservations/ Flight booking queries:                              Other Enquiries

Tel: +256 412 655 555                                                         Tel: +256 414 258 362

Email:                              Email:


Send enquiry

You can also send your feedback or query directly to us using our online form


Queries will be sent to the specific departments to help you directly.