FAQs

How do I make arrangements for other special needs and / or assistance?
Can my service animal/pet travel with me?
What are the safe months to travel for a pregnant woman?
Can my child travel alone and get special attention on an Air Uganda flight?
What should I do if my baggage is damaged in transit?
What do I do if my baggage doesn’t show up at the baggage claim?
Are baggage allowances the same across different airlines and locations?
What is my baggage allowance for checked and cabin baggage?
What is an electronic ticket?
If I make a reservation online, how do I get my ticket?

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